Audit

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All our clients start with an initial audit of their situation where we have a 30-minute phone call or video chat to discuss their current process and the areas where they feel there could be improvements.

The main areas of your business that are covered in the audit are:

  • Client onboarding
  • Client service delivery
  • Client ongoing relationship maintenance
  • Staff onboarding
  • Staff communication

Get in touch to book your free audit to assess whether you have areas where our team can help.

Book an audit

About

For the past 10 years, we’ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. We’re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of it’s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. We’re also fans of automating any process that doesn’t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.
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