AuthorRich Peterson

Founder of Generous Work. Heads up the service design, software advice and process automation side of the business. Get in contact.

Why you do mindless busy work

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Grab a coffee, it’s late Friday morning and we’ve getting admin done. Scan the forms, update the spreadsheets, send emails and make some phone calls. There will always be some mindless busy work but, if you’re like 90% of the population, you’re doing too much. Your hourly wage isn’t producing a sustainable ROI and your finite number of years isn’t being lived to waste on taking the long way...

The day a machine replaced Ruth & Charlotte

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My brother won a golden ticket a few years ago and gave it to our family to visit the Nestle chocolate factory. That’s where I met Ruth & Charlotte (not their real names), working the end of the line for one type of chocolate bar. The final machine would pass them each a few dozen bars and they’d quickly grab a dozen, stuff a box, fold, wrap then another dozen, same thing, over and over. I...

Latest Webinar Software

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If you’re running webinars, you’ll be interested in checking out the latest webinar software for your company: Demio – branding, polls, HD, screen-sharing, CTA buttons in the webinar and a space to share hand-outs. Plans start at $34 per month for 50 attendees. Zoom – has the option to claim your own room. Has a free option with plans starting at $20 per month. Livestorm...

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