Everyone has a plan until they get punched in the face

By Rich Peterson
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1 Min read
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I’ve come to appreciate this quote in terms of business, parenting, relationships & life in general.

It’s a reminder that “the best laid plans” don’t always follow the predictable, wide road and we often find ourselves seemingly off-track, pushing through thorns, learning and experiencing life in the moment…just-in-time learning at it’s best.

For business, it’s a reminder to stay humble, grounded and hold our plans loosely as the little side tracks are often the areas where life is smoothing out our edges.

About the author

Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
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By Rich Peterson June 18, 2018

About

For the past 10 years, we’ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. We’re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of it’s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. We’re also fans of automating any process that doesn’t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.