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    Fundamentals: Next Action Step

    By Rich Peterson on June 19, 2018

    David Allen, the author of Getting Things Done, coined the term to describe one of the core steps of his “fundamental process”:

    • Write down a project or situation that is most on your mind at this moment.
    • Now describe in a single written sentence your intended desired outcome for this problem or situation. What needs to happen to mark this “done”?
    • Next, write down the very next physical action step required to move the situation forward.
    • Put those answers in a system you trust.

    (except from “The Personal MBA: A World-Class Business Education in a Single Volume” by Josh Kaufman)

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    In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.

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