Fundamentals: Next Action Step

By Rich Peterson
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1 Min read
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David Allen, the author of Getting Things Done, coined the term to describe one of the core steps of his “fundamental process”:

  • Write down a project or situation that is most on your mind at this moment.
  • Now describe in a single written sentence your intended desired outcome for this problem or situation. What needs to happen to mark this “done”?
  • Next, write down the very next physical action step required to move the situation forward.
  • Put those answers in a system you trust.

(except from “The Personal MBA: A World-Class Business Education in a Single Volume” by Josh Kaufman)

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Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
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By Rich Peterson June 19, 2018

About

For the past 10 years, we’ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. We’re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of it’s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. We’re also fans of automating any process that doesn’t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.
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