Empathy is the key to deeper insights in an organisation.
It’s through spending time “on task” that you start to see your service as your staff & clients see it. Where is the friction? Where does information go from offline to online and back again? Where are the touchpoints where you need humans and what are the repetitive tasks that could be automated? Switch roles for the day so you can see how your actions flow through to others and how common unity, community, can be built.
If you’re like me, you’d generally have a preference for hiring someone on a once-off contract rather than taking the risk of hiring staff for a fixed period of time (at least for most jobs). Some common questions you might be asking: Where do I find a freelancer nearby who can work on my website? …
We were looking for a simple way to sync data from a Typeform to our client’s CRM, Podio. To do this, we had the form data sent using the Sender Notification feature. We were able to bring across three fields of data using the Subject, Body and Attachment. For more details on emailing data from a …
Based on the information you’ve provided, it looks like you’ve got two options when looking at pairing up designers with clients wanting design services through a lead matching app. You mentioned that you’d like to sort the applicants by proximity to their designer so you may want to use a lead matching directory feature like …
It was a joy working with such a professional, organised events company. Every process was mapped out with specific deliverables, notes, requirements and dependancies (geeky, I know). What did they need from us? A little automation using project management software. Using one of our favourites, Podio, we worked on and proposed the following: Custom Events …
Go through the workflow movements to build empathy
Empathy is the key to deeper insights in an organisation.
It’s through spending time “on task” that you start to see your service as your staff & clients see it. Where is the friction? Where does information go from offline to online and back again? Where are the touchpoints where you need humans and what are the repetitive tasks that could be automated? Switch roles for the day so you can see how your actions flow through to others and how common unity, community, can be built.
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If you’re like me, you’d generally have a preference for hiring someone on a once-off contract rather than taking the risk of hiring staff for a fixed period of time (at least for most jobs). Some common questions you might be asking: Where do I find a freelancer nearby who can work on my website? …
Sync form data without using Zapier (or an API)
We were looking for a simple way to sync data from a Typeform to our client’s CRM, Podio. To do this, we had the form data sent using the Sender Notification feature. We were able to bring across three fields of data using the Subject, Body and Attachment. For more details on emailing data from a …
How do I build a lead matching app with auto-matching of users & providers?
Based on the information you’ve provided, it looks like you’ve got two options when looking at pairing up designers with clients wanting design services through a lead matching app. You mentioned that you’d like to sort the applicants by proximity to their designer so you may want to use a lead matching directory feature like …
Insights from working with an events company
It was a joy working with such a professional, organised events company. Every process was mapped out with specific deliverables, notes, requirements and dependancies (geeky, I know). What did they need from us? A little automation using project management software. Using one of our favourites, Podio, we worked on and proposed the following: Custom Events …