Handling change

By

What I’ve learnt today about creating change in people’s processes:

  • Be understanding. Seriously, be empathic and accept that people are so filled with information that they need to turn the huge ship of their habits and processes around to start seeing things the way you see them.
  • Nurture people into new habits. Working with a PM system, I have some extra notifications that are triggered that outline how to do a task. It takes one click to remove the notification but it’s like the training wheels that make the process easier for those who are rushed and overwhelmed.
  • Work on one system at a time. It took someone years to learn a system so they know it backwards. Give them the time to learn one new system then build on this courage to change next month as they start to get the taste for a more streamlined process.
Posted in ⏰ Updates and tagged , , , .
Share

Related Posts

  •
    December 14, 2016

    Lead Generation Form Template Options

    Ensure you’re capturing client information in an engaging way so you don’t lose customer leads. Make your online forms an integral part of your sales process. We offer the following lead generation forms (customised to suit your needs): Health insurance quote form Mailing list sign up form Online mortgage application form Vendor contact information form …

  •
    December 21, 2017

    How do I plan out my sales appointments to avoid traffic?

    Looking for an easy way to plan out your sales meetings for the week and avoid traffic? One system we set up was using a combination of a route planning app and a appointment calendar app to cut down on the time that sales staff were spending in traffic. The premise of the workflow was …

  •
    May 14, 2018

    How do I create a closed, private service provider, member portal?

    Further details of question You are looking for someone to develop a website/web app that will have the following features: 1. Closed membership access platform consisting of members and service providers. 2. Members to be able to view services providers when accessing the backend/locked content and view their offered services/profiles 3. The ability for the …

  •
    December 19, 2016

    Podio Developer Australia

    We’ve had a large increase in Australian companies looking to have their own CRM developed to suit their specific business needs. Through customising their Podio project management software, we’ve been able to cut down on their admin and train their staff easier. Some common Podio development requests have been: Podio leads management Podio as a …