What I’ve learnt today about creating change in people’s processes:
Be understanding. Seriously, be empathic and accept that people are so filled with information that they need to turn the huge ship of their habits and processes around to start seeing things the way you see them.
Nurture people into new habits. Working with a PM system, I have some extra notifications that are triggered that outline how to do a task. It takes one click to remove the notification but it’s like the training wheels that make the process easier for those who are rushed and overwhelmed.
Work on one system at a time. It took someone years to learn a system so they know it backwards. Give them the time to learn one new system then build on this courage to change next month as they start to get the taste for a more streamlined process.
Depending on the industry, scheduling takes on many forms: Via email “do you have time…” Via email (available slots) Via self service website Via website form then phone booking Via phone On-site post appointment Via multichannel bookings Via class bookings (regular) Via group bookings (min number) Triaged by other staff members Via scheduler (individual) Via …
Ensure you’re capturing client information in an engaging way so you don’t lose customer leads. Make your online forms an integral part of your sales process. We offer the following lead generation forms (customised to suit your needs): Health insurance quote form Mailing list sign up form Online mortgage application form Vendor contact information form …
Further details of question I’m thinking of creating a Microsoft Access Data Base to record site records for field inspections. Is this the best option? Each Field Site item with have: Location description Location details Provide for linking to site maps Allow for 100 sites Each site item will have: A drop down Description A …
Handling change
What I’ve learnt today about creating change in people’s processes:
Related Posts
Options for booking & scheduling
Depending on the industry, scheduling takes on many forms: Via email “do you have time…” Via email (available slots) Via self service website Via website form then phone booking Via phone On-site post appointment Via multichannel bookings Via class bookings (regular) Via group bookings (min number) Triaged by other staff members Via scheduler (individual) Via …
Lead Generation Form Template Options
Ensure you’re capturing client information in an engaging way so you don’t lose customer leads. Make your online forms an integral part of your sales process. We offer the following lead generation forms (customised to suit your needs): Health insurance quote form Mailing list sign up form Online mortgage application form Vendor contact information form …
Everyone has a plan until they get punched in the face
I’ve come to appreciate this quote in terms of business, parenting, relationships & life in general.
I need a database created for field inspections
Further details of question I’m thinking of creating a Microsoft Access Data Base to record site records for field inspections. Is this the best option? Each Field Site item with have: Location description Location details Provide for linking to site maps Allow for 100 sites Each site item will have: A drop down Description A …