You are looking for someone to develop a website/web app that will have the following features:
1. Closed membership access platform consisting of members and service providers.
2. Members to be able to view services providers when accessing the backend/locked content and view their offered services/profiles
3. The ability for the members to order services from these service providers. No payment involved only order submission.
4. Confidential feedback submission on service providers by the members
5. Analytics in terms of audit trail to be able to view various statistics on the orders made through the system
There will be a front-end open public facing website (we will design) and the above is to be accessible for member-only access upon login.
The platform is going to be managed by a single entity so any service providers will be added by us and any order requests will be going to us. The only variable is the member accounts.
The solution that you choose will depend on your future development needs but some additional areas of research could be:
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