How do I save time when scheduling employees and contractors?


For anyone who has tried to manual schedule staff, you know the headache I can cause when staff want to change shifts, take time-off and you’re not sure who is swapping shift with who.

My suggestion for you when you’re scheduling on-site employees or off-site contractors, is to check out the When I Work app. You set up staff in order of experience and expertise in the business and can schedule staff according to the hours they want and the times they want to work. When a staff member wants to change shifts, they can offer their shift as an open shift and other employees can respond to a text and take the shift.

Other great scheduling features include the ability to optimise your staff costs based on hourly wages, the ability for staff to “clock-in” using their mobile phones when in a specific geo-location + the ability to use their wages feature to calculate wages. Love the app and the design, worth checking out.

About the author

Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
Disclaimer: I use affiliate links on my website and only recommend what I use, have used or have vetted in the best interest of my readers. I may earn a commission if you click on an affiliate link, but it wonโ€™t cost you extra.

By Rich Peterson


For the past 10 years, weโ€™ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. Weโ€™re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of itโ€™s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. Weโ€™re also fans of automating any process that doesnโ€™t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.

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