Online Form FAQ

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On average, completion rates for standard forms, across all use cases, is around 14%, according to this research.
​Our average completion rates are 55%.

Looking to survey your clients, link to a custom contact form in your email signature, have an event registration form on your website or streamline your employment process? Ensure your forms remain on brand and engaging.

Common Questions

How does an app integration work?
Form & survey results are typically delivered via email, with the data also available in spreadsheet format. By connecting our form with your existing software (i.e. CRM software), data can be updated automatically when a new entry is received.

What is a custom vanity domain?
There are two ways to have a form presented to customers or staff – embed it on your website or send them a link.
By default, links to your forms are in the format https://example.com/to/EIBQvE .
Enabling a custom vanity name involves our team purchasing a domain name that will be used only for your survey.
An example might be an order form for a site called Better Cakes. We would purchase the domain name bettercakesorder.com and this would be the address you could give to clients so they could order their cakes.

About the author

Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
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Disclaimer: I use affiliate links on my website and only recommend what I use, have used or have vetted in the best interest of my readers. I may earn a commission if you click on an affiliate link, but it won’t cost you extra.

By Rich Peterson

About

For the past 10 years, we’ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. We’re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of it’s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. We’re also fans of automating any process that doesn’t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.
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