Results: 10,000+ happy patients

R

We were approached by a manager of a group of private hospitals looking for systems advice on onboarding patients and getting patient feedback.

We gave advice and implemented systems to manage the patient onboarding experience and to deliver NPS-style surveys that could be read in multiple languages.

The results from the first 10,000 patients are that the hospital has increased their patient satisfaction and reduced the time that staff are spending on onboarding new patients.

About the author

Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
-----------
Disclaimer: I use affiliate links on my website and only recommend what I use, have used or have vetted in the best interest of my readers. I may earn a commission if you click on an affiliate link, but it won’t cost you extra.