Systems Adviser


What is a business systems consultant?


The formal definition of a business systems consultant is someone who breaks down the processes of a business into steps in order to find ways to improve each step, reduce errors and find new business processes.

Alternatives with similar roles include Business Process Analyst, Business Process Manager, Service Designer, Process Analyst, Process Consultant, Business Systems Analyst, Systems & Processes Consultant and Remote Operations Manager.

In most cases, a business systems consultant:

  • analyses the current processes & systems
  • outlines the processes & systems in a visual, overview way
  • proposes process & system improvements
  • implements the improvements over the period of their contract



When do you know that you need some help with your systems & processes? When should you hire a business systems consultant?

You need to speak to a business systems consultant when:

  • You’re resisting growth because you don’t trust your systems to be able to handle the extra workload
  • Every problem is tackled with new staff
  • You get asked everyday where files are
  • You’re never quite sure where everything is up to
  • You feel like you’re overpaying for software and you sense that you’re not using your current software to it’s full potential
  • Customers are calling you to ask about the progress of work or orders


For the past 10 years, we’ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. We’re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of it’s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. We’re also fans of automating any process that doesn’t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.

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