We looked through over 40 options for tools to use for customer experience mapping and have chosen our top three based on design, transparent pricing and usability.
Our choices are:
Smaply – no free plan but has base plans starting around $US40pm. If you want illustrations and branded exports, the cost is around $US150 pm.
ExperienceFellow – has a generous $US15pm starter plan that would work for a single user but, as this is more focused on multiple users logging their journeys, the cost climbs to $US250 for 100 participants.
UXPressia – has a generous free plan and you’ll want to upgrade to their $US24pm plan if you want to share your reports online or print as a branded pdf.
Some apps for you to check out this week: Mooncamp – simple OKRs, check-ins in this cleanly-designed app. Submit Your Startup – the fullest list of websites where you can submit your startup to date. Koalendar – cute name for a simple calendar. Koalendar alternative? Try Acuity. HeyForm – a quick way to create forms and surveys …
For the majority of our clients, Typeform is the best option for higher-engagement online forms & surveys and the relative higher monthly price for the software isn’t a stumbling block. In saying the above, we do get asked my some clients: How do I get a Typeform discount? Do you have a Typeform coupon code I …
Top 3 Customer Journey Mapping Tools
We looked through over 40 options for tools to use for customer experience mapping and have chosen our top three based on design, transparent pricing and usability.
Our choices are:
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