We looked through over 40 options for tools to use for customer experience mapping and have chosen our top three based on design, transparent pricing and usability.
Our choices are:
Smaply – no free plan but has base plans starting around $US40pm. If you want illustrations and branded exports, the cost is around $US150 pm.
ExperienceFellow – has a generous $US15pm starter plan that would work for a single user but, as this is more focused on multiple users logging their journeys, the cost climbs to $US250 for 100 participants.
UXPressia – has a generous free plan and you’ll want to upgrade to their $US24pm plan if you want to share your reports online or print as a branded pdf.
If you’re running webinars, you’ll be interested in checking out the latest webinar software for your company: Demio – branding, polls, HD, screen-sharing, CTA buttons in the webinar and a space to share hand-outs. Plans start at $34 per month for 50 attendees. Zoom – has the option to claim your own room. Has a …
With the closure of Google Inbox, you’ve got a few options to consider as replacements: Gmail – the most obvious replacement Help Scout – simple email helpdesk for solo or team Front – email + socials + team Spark – email + team features Consider – minimalist email client Superhuman – fast email (invite only …
Top 3 Customer Journey Mapping Tools
We looked through over 40 options for tools to use for customer experience mapping and have chosen our top three based on design, transparent pricing and usability.
Our choices are:
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