Using Podio as an insurance broker


What I’ve learned from working on automating some tasks for an insurance broker:

  • Email is the biggest time killer for insurance brokers. It’s not the tool, it’s the process. If you’re using your inbox as another to-do list, you’re doing things inefficiently and limiting your companies growth
  • Having silos of information is important
  • Having one or two places for tasks to be delegated should be the maximum
  • Setting up various workspaces in Podio ensures that your brokerage is able to use permission settings to limit who sees what information
  • Using automated workflows ensures that once a new piece of information arrives (like an online claim form, insurance application form etc), you’ll have the correct staff member get tasks auto-delegated to them
  • Having mobile access is key to running an insurance broker CRM system so sales staff can make notes, track time and update client records on the road

About the author

Rich Peterson

Founder of Generous Work. Heads up the service design, software advice and process automation side of the business. Get in contact.

By Rich Peterson

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