What do operations managers do?


What operations managers do

Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations. They coordinate staff operations to ensure that operations are running smoothly. At larger organizations operations managers often have an assistant operations manager who directly oversees individual operations teams for daily issues that arise. Operations managers also hire and train new operations staff. Operations managers also have to check on operations activities throughout the company. Any issues that arise are communicated to operations managers so they can be addressed accordingly.

What skills are needed to become an operations manager?

A bachelor’s degree in operations management or a related field is often required for operations managers. Many operations managers also have degrees in business administration, finance, or another related topic. Operations managers should also be good communicators and problem solvers. They should also be organized and able to manage operations staff.

Since operations managers deal with operations throughout the entire company, people skills are important for operations managers. The operations manager often has to supervise and train operations staff as well as resolve issues that arise with them. Operations managers also need to be good at communication and problem-solving since they have to communicate any issues to operations managers. Being organized and having good time management skills are also important since operations managers need to be able to manage operations activities throughout the company.

How can I be a good operations manager?

Good leadership skills are very important for operations managers. They have to be able to effectively communicate with operations staff and resolve any issues that arise. Operations managers must also know how to train operations staff, lead operations meetings, and give constructive feedback.

About the author

Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
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