What software do I need for a full website design & development job?

By Rich Peterson
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3 Min read
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Further details of question

I need to know what software I need for developing a site.

I need the site to be able to allow users to subscribe to the newsletter, follow us on social media, share articles, download resources, purchase merchandise, contribute comments,  purchase ticketed events that include sponsorship and donations, target marketing, mentors and internship opps, have a self-managed business directory, shared drive/archives/document drive (Google Drive, Blackboard), accept donations, manage registration, create/export for name tags other personalized docs, send event reminders, maps, capture IP addresses, if a person visits website but tries to leave ask them not to leave; recognizes birthdays and sends personalized birthday, anniversary other special occasion acknowledgements, collect analytics (# of visitors, # of clicks, # of conversions to members from visitors, length of time on page, what content viewed, do they go to social media platforms from website and vice versa), brand search volume, events calendar.

I will also need a membership platform built into it for members and students. Membership Portal should be user-friendly and should have an electronic application with the capability to upload documents.

They should be able to Log in to self-manage their user profile.

There should be a way to generate a PDF list of members from the member directory with having to export a spreadsheet.

I will need a way for members to be able to Submit their events to the event calendar.
I also need a color-coded Event calendar for the three types of events posted.

I need automation for Automatic renewal for members and reminder for CC charging as well as automated Happy Anniversary / happy birthday emails.

I need Blog commenting capabilities and Automated surveys that go out after each event through Survey Monkey or any other survey plugin.

I currently use a Quickbooks integration to accept payments for commerce (Paypal and square backup).

Answer

Wow, you’re looking for the works! Some of the non-common website features that you’re needing are:

  • Purchase event tickets, get event reminders, self-submit events, post-event survey
  • Job opportunities
  • Self-managed business directory
  • Acknowledge birthdays/anniversaries
  • Membership platform with member payments

The only platform that I know of that gets close to meeting all these specs is Brilliant Directories. This allows members to create a listing, post events, post job opportunities, manage their own listing and pay for their membership. You might find some limitations around the events and birthday messaging side but you could use software like Ticketbase or Eventbrite as an add-on and then set up the post-event survey using a tool like Typeform. The birthday anniversary notifications could be linked up using mailing list software like Mailchimp, Drip, Convertkit or ActiveCampaign.

An alternative option could be setting up a Mighty Networks DIY social network and then using ticketing software for the events (linked to your email marketing software).

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About the author

Rich Peterson

I've spent the last 10 years planning, mapping & reimagining the processes of hundreds of SMBs. Whether the goal is more money, more time, more clarity or more customer smiles, my insightful process is worth every minute for my successful clients.
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By Rich Peterson May 16, 2018

About

For the past 10 years, we’ve worked with hundreds of clients and tens of thousands of students to help them get a clear picture of how to systemise their business. We’re not fans of spam, cheap mass-marketing tactics or automating your business to within an inch of it’s life. We are fans of a customer experience where humans deal with humans, skills are appreciated, personality is maintained and where clients get more value than they expected. We’re also fans of automating any process that doesn’t deliver client-facing value in a simple, easy-to-maintain way.

In a nutshell, we provide advice, implementation support & training to small to medium, service-based businesses to help them deliver a better customer experience & a more automated workflow. Everyone on the same page, moving in the same direction with a clear picture of who does what.